Class 1 | SEC Communication in Professional life Important Objective type question answer | Skill Enhancement Course @lnmunotes.in

From today we are starting a class which will be according to the syllabus of Communication in Professional Life Semester 3. We will see the questions and answers according to the graduation syllabus for all universities of Bihar. In many universities, both subjective and objective type questions are asked but as per the order of Bihar Raj Bhavan and seeing the new syllabus and pattern of 4 years graduation course like BA/BSc/BCom, in many universities only objective type (Multiple Choice) questions are asked like Lalit Narayan Mithila University, Darbhanga. So, we will see only objective questions and answers.

In this post, the questions and answers mentioned in the first class (50 Questions) are being posted and the questions and answers of the upcoming classes will be given in the next post/article

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Communication in Professional life Important Multiple Choice question answer

Questions on some topics from the first unit of the syllabus: Total no. of Questions is 50.
You can Download this PDF File form our Telegram Channel, link is given below.
  1. What is the definition of communication?
    • a) The process of receiving information
    • b) The process of exchanging information, ideas, thoughts, or feelings
    • c) The process of writing letters only
    • Answer: b) The process of exchanging information, ideas, thoughts, or feelings
  2. Which of the following is an example of verbal communication?
    • a) Email
    • b) Face-to-face conversation
    • c) Non-verbal gestures
    • Answer: b) Face-to-face conversation
  3. Who said "Communication is something so simple and difficult that we can never put it in simple words"?
    • a) T.S. Mathews
    • b) Albert Einstein
    • c) George Bernard Shaw
    • Answer: a) T.S. Mathews
  4. What is business communication?
    • a) The exchange of information between employees only
    • b) The exchange of information within and outside an organization to achieve business goals
    • c) The communication between customers and suppliers only
    • Answer: b) The exchange of information within and outside an organization to achieve business goals
  5. What is one of the main purposes of business communication?
    • a) To entertain employees
    • b) To facilitate the flow of information and help achieve business goals
    • c) To confuse competitors
    • Answer: b) To facilitate the flow of information and help achieve business goals
  6. Which of the following is NOT a form of business communication?
    • a) Verbal communication
    • b) Written communication
    • c) Singing
    • Answer: c) Singing
  7. Clear communication aids in which of the following?
    • a) Decision making
    • b) Delaying processes
    • c) Creating confusion
    • Answer: a) Decision making
  8. Why is business communication important for building relationships?
    • a) It helps foster trust and resolve conflicts
    • b) It helps reduce transparency
    • c) It discourages communication
    • Answer: a) It helps foster trust and resolve conflicts
  9. Which of the following is an effect of clear communication in business?
    • a) Reduced productivity
    • b) Increased productivity
    • c) Confusion and mistakes
    • Answer: b) Increased productivity
  10. How does communication impact innovation and creativity in a business environment?
    • a) It limits the exchange of ideas
    • b) It encourages the exchange of ideas and feedback
    • c) It restricts problem-solving
    • Answer: b) It encourages the exchange of ideas and feedback
  11. Why is customer communication important in business?
    • a) It helps maintain strong relationships with customers
    • b) It creates problems
    • c) It is not important
    • Answer: a) It helps maintain strong relationships with customers
  12. How does effective business communication affect a company's brand image?
    • a) It has no effect
    • b) It helps shape a favorable brand reputation
    • c) It creates confusion among stakeholders
    • Answer: b) It helps shape a favorable brand reputation
  13. Which of the following is an example of clarity in business communication?
    • a) Using jargon and complex terms
    • b) Speaking in a confused manner
    • c) Using simple and clear language
    • Answer: c) Using simple and clear language
  14. What does professionalism in communication ensure?
    • a) Decreased credibility
    • b) Respect and credibility in business interactions
    • c) Informality and familiarity
    • Answer: b) Respect and credibility in business interactions
  15. Which of the following is an example of conciseness in communication?
    • a) Giving long, detailed explanations without focus
    • b) Being direct and to the point
    • c) Using ambiguous language
    • Answer: b) Being direct and to the point
  16. Why is politeness and courtesy important in business communication?
    • a) To create a negative environment
    • b) To foster respect and cooperation
    • c) To encourage misunderstandings
    • Answer: b) To foster respect and cooperation
  17. What is the effect of biased language in communication?
    • a) It promotes inclusivity
    • b) It can marginalize and offend individuals
    • c) It helps in building stronger relationships
    • Answer: b) It can marginalize and offend individuals
  18. What is the role of proofreading and editing in business communication?
    • a) To add unnecessary information
    • b) To ensure accuracy and professionalism
    • c) To make the message longer
    • Answer: b) To ensure accuracy and professionalism
  19. Why should slang and informal language be avoided in business communication?
    • a) To maintain professionalism and credibility
    • b) To make communication sound casual
    • c) To create confusion
    • Answer: a) To maintain professionalism and credibility
  20. Which principle of business communication is crucial for avoiding misunderstandings?
    • a) Complexity
    • b) Clarity
    • c) Ambiguity
    • Answer: b) Clarity
  21. What is the main goal of the theory of business communication?
    • a) To make communication more confusing
    • b) To facilitate clear and efficient communication to achieve business goals
    • c) To focus on entertainment
    • Answer: b) To facilitate clear and efficient communication to achieve business goals
  22. Which of the following is NOT a key principle of business communication?
    • a) Clarity
    • b) Transparency
    • c) Excessive detail
    • Answer: c) Excessive detail
  23. Why is consistency important in business communication?
    • a) It helps avoid confusion
    • b) It leads to mistakes
    • c) It decreases productivity
    • Answer: a) It helps avoid confusion
  24. Which communication style promotes healthy relationships in business?
    • a) Aggressive communication
    • b) Passive communication
    • c) Assertive communication
    • Answer: c) Assertive communication
  25. What does verbal communication involve?
    • a) Only written words
    • b) Only gestures
    • c) Speech and written language
    • Answer: c) Speech and written language

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  1. Which form of communication includes emails and reports?
    • a) Non-verbal communication
    • b) Written communication
    • c) Verbal communication
    • Answer: b) Written communication
  2. What is the primary purpose of non-verbal communication in business?
    • a) To confuse the audience
    • b) To complement and enhance verbal communication
    • c) To reduce the clarity of the message
    • Answer: b) To complement and enhance verbal communication
  3. Which communication channel is most effective for detailed, formal information?
    • a) Verbal communication
    • b) Written communication
    • c) Non-verbal communication
    • Answer: b) Written communication
  4. What is an example of formal business communication?
    • a) Casual chat between colleagues
    • b) A business report or email
    • c) Informal discussion in the breakroom
    • Answer: b) A business report or email
  5. Why is transparency important in business communication?
    • a) It helps in hiding mistakes
    • b) It fosters trust and accountability
    • c) It increases confusion
    • Answer: b) It fosters trust and accountability
  6. What is an essential quality for communication within organizations?
    • a) Dishonesty
    • b) Clarity and efficiency
    • c) Secrecy
    • Answer: b) Clarity and efficiency
  7. Which of the following is NOT an effective communication technique?
    • a) Using jargon that only experts understand
    • b) Simplifying complex information for the audience
    • c) Organizing the message logically
    • Answer: a) Using jargon that only experts understand
  8. What does the term "communication barrier" refer to?
    • a) A method of enhancing communication
    • b) Any factor that hinders the effective transmission of a message
    • c) A tool used to send messages
    • Answer: b) Any factor that hinders the effective transmission of a message
  9. What role does feedback play in communication?
    • a) It helps in understanding the effectiveness of the communication
    • b) It disrupts communication
    • c) It is not important in business communication
    • Answer: a) It helps in understanding the effectiveness of the communication
  10. Which of the following is true about written communication?
    • a) It is always informal
    • b) It is useful for providing detailed information and documentation
    • c) It is not suitable for professional environments
    • Answer: b) It is useful for providing detailed information and documentation
  11. Which of the following factors contributes to effective business communication?
    • a) Overloading the audience with information
    • b) Ensuring the message is clear and concise
    • c) Using overly complex language
    • Answer: b) Ensuring the message is clear and concise
  12. What is an example of non-verbal communication in a business environment?
    • a) Writing a report
    • b) Speaking on the phone
    • c) Gestures or body language during a meeting
    • Answer: c) Gestures or body language during a meeting
  13. Why is the role of language significant in business communication?
    • a) It has no impact on communication
    • b) It helps convey ideas and information clearly
    • c) It causes confusion
    • Answer: b) It helps convey ideas and information clearly
  14. What is the effect of using biased language in business communication?
    • a) It promotes inclusivity
    • b) It can offend and marginalize individuals
    • c) It has no effect
    • Answer: b) It can offend and marginalize individuals
  15. Which of the following is the primary objective of communication in business?
    • a) To entertain the audience
    • b) To transmit information clearly and accurately
    • c) To confuse the audience
    • Answer: b) To transmit information clearly and accurately
  16. What does effective communication lead to in a business context?
    • a) Increased confusion
    • b) Increased productivity and better relationships
    • c) Reduced decision-making
    • Answer: b) Increased productivity and better relationships
  17. Which of the following is crucial for ensuring effective written communication in business?
    • a) Using technical jargon
    • b) Proofreading and editing
    • c) Ignoring grammar and structure
    • Answer: b) Proofreading and editing
  18. How can businesses ensure that their communication with customers is effective?
    • a) By using technical language that customers may not understand
    • b) By being clear, polite, and responsive
    • c) By ignoring customer feedback
    • Answer: b) By being clear, polite, and responsive
  19. What does the "feedback" in communication help determine?
    • a) The quality of the message
    • b) Whether the message was misunderstood or clear
    • c) The amount of information in the message
    • Answer: b) Whether the message was misunderstood or clear
  20. Which of the following best describes the role of communication in decision-making?
    • a) It slows down decision-making
    • b) It provides necessary information for informed decisions
    • c) It has no effect on decision-making
    • Answer: b) It provides necessary information for informed decisions
  21. Which of the following is a common barrier to effective business communication?
    • a) Clear message and feedback
    • b) Noise or physical distractions
    • c) Active listening

              Answer: b) Noise or physical distractions

47.  Which of the following should be avoided in professional business communication?

o    a) Simple and direct language

o    b) Overuse of technical terms or jargon

o    c) Respectful tone

o    Answer: b) Overuse of technical terms or jargon

48.  Why is active listening important in business communication?

o    a) To understand and respond effectively to the message

o    b) To ignore the speaker’s message

o    c) To interrupt the speaker frequently

o    Answer: a) To understand and respond effectively to the message

49.  What is the primary benefit of using concise language in business communication?

o    a) It saves time and enhances understanding

o    b) It confuses the audience

o    c) It makes the message unclear

o    Answer: a) It saves time and enhances understanding

50.  What is the goal of proofreading business communication?

o    a) To add irrelevant details

o    b) To ensure the message is clear, accurate, and professional

o    c) To make the message longer

o    Answer: b) To ensure the message is clear, accurate, and professional

We will continue topics like effective communication and miscommunication from next post/classes. ...






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