From today we are starting a class which will be according to the syllabus of Communication in Professional Life Semester 3. We will see the questions and answers according to the graduation syllabus for all universities of Bihar. In many universities, both subjective and objective type questions are asked but as per the order of Bihar Raj Bhavan and seeing the new syllabus and pattern of 4 years graduation course like BA/BSc/BCom, in many universities only objective type (Multiple Choice) questions are asked like Lalit Narayan Mithila University, Darbhanga. So, we will see only objective questions and answers.
In this post, the questions and answers mentioned in the first class (50 Questions) are being posted and the questions and answers of the upcoming classes will be given in the next post/article
👉हिंदी में पढने के लिए यंहा क्लिक करे
Communication in Professional life Important Multiple Choice question answer
- What is
the definition of communication?
- a) The
process of receiving information
- b) The
process of exchanging information, ideas, thoughts, or feelings
- c) The
process of writing letters only
- Answer:
b) The process of exchanging information, ideas, thoughts, or feelings
- Which
of the following is an example of verbal communication?
- a)
Email
- b)
Face-to-face conversation
- c)
Non-verbal gestures
- Answer:
b) Face-to-face conversation
- Who
said "Communication is something so simple and difficult that we can
never put it in simple words"?
- a)
T.S. Mathews
- b)
Albert Einstein
- c)
George Bernard Shaw
- Answer:
a) T.S. Mathews
- What is
business communication?
- a) The
exchange of information between employees only
- b) The
exchange of information within and outside an organization to achieve
business goals
- c) The
communication between customers and suppliers only
- Answer:
b) The exchange of information within and outside an organization to
achieve business goals
- What is
one of the main purposes of business communication?
- a) To
entertain employees
- b) To
facilitate the flow of information and help achieve business goals
- c) To
confuse competitors
- Answer:
b) To facilitate the flow of information and help achieve business goals
- Which
of the following is NOT a form of business communication?
- a)
Verbal communication
- b)
Written communication
- c)
Singing
- Answer:
c) Singing
- Clear
communication aids in which of the following?
- a)
Decision making
- b)
Delaying processes
- c)
Creating confusion
- Answer:
a) Decision making
- Why is
business communication important for building relationships?
- a) It
helps foster trust and resolve conflicts
- b) It
helps reduce transparency
- c) It
discourages communication
- Answer:
a) It helps foster trust and resolve conflicts
- Which
of the following is an effect of clear communication in business?
- a)
Reduced productivity
- b)
Increased productivity
- c)
Confusion and mistakes
- Answer:
b) Increased productivity
- How
does communication impact innovation and creativity in a business
environment?
- a) It
limits the exchange of ideas
- b) It
encourages the exchange of ideas and feedback
- c) It
restricts problem-solving
- Answer:
b) It encourages the exchange of ideas and feedback
- Why is
customer communication important in business?
- a) It
helps maintain strong relationships with customers
- b) It
creates problems
- c) It
is not important
- Answer:
a) It helps maintain strong relationships with customers
- How
does effective business communication affect a company's brand image?
- a) It
has no effect
- b) It
helps shape a favorable brand reputation
- c) It
creates confusion among stakeholders
- Answer:
b) It helps shape a favorable brand reputation
- Which
of the following is an example of clarity in business communication?
- a) Using
jargon and complex terms
- b)
Speaking in a confused manner
- c)
Using simple and clear language
- Answer:
c) Using simple and clear language
- What
does professionalism in communication ensure?
- a)
Decreased credibility
- b)
Respect and credibility in business interactions
- c)
Informality and familiarity
- Answer:
b) Respect and credibility in business interactions
- Which
of the following is an example of conciseness in communication?
- a)
Giving long, detailed explanations without focus
- b)
Being direct and to the point
- c)
Using ambiguous language
- Answer:
b) Being direct and to the point
- Why is
politeness and courtesy important in business communication?
- a) To
create a negative environment
- b) To
foster respect and cooperation
- c) To
encourage misunderstandings
- Answer:
b) To foster respect and cooperation
- What is
the effect of biased language in communication?
- a) It
promotes inclusivity
- b) It
can marginalize and offend individuals
- c) It
helps in building stronger relationships
- Answer:
b) It can marginalize and offend individuals
- What is
the role of proofreading and editing in business communication?
- a) To
add unnecessary information
- b) To
ensure accuracy and professionalism
- c) To
make the message longer
- Answer:
b) To ensure accuracy and professionalism
- Why
should slang and informal language be avoided in business communication?
- a) To
maintain professionalism and credibility
- b) To
make communication sound casual
- c) To
create confusion
- Answer:
a) To maintain professionalism and credibility
- Which
principle of business communication is crucial for avoiding
misunderstandings?
- a)
Complexity
- b)
Clarity
- c)
Ambiguity
- Answer:
b) Clarity
- What is
the main goal of the theory of business communication?
- a) To
make communication more confusing
- b) To
facilitate clear and efficient communication to achieve business goals
- c) To
focus on entertainment
- Answer:
b) To facilitate clear and efficient communication to achieve business
goals
- Which
of the following is NOT a key principle of business communication?
- a)
Clarity
- b)
Transparency
- c)
Excessive detail
- Answer:
c) Excessive detail
- Why is
consistency important in business communication?
- a) It
helps avoid confusion
- b) It
leads to mistakes
- c) It
decreases productivity
- Answer:
a) It helps avoid confusion
- Which
communication style promotes healthy relationships in business?
- a)
Aggressive communication
- b)
Passive communication
- c)
Assertive communication
- Answer:
c) Assertive communication
- What
does verbal communication involve?
- a)
Only written words
- b)
Only gestures
- c)
Speech and written language
- Answer:
c) Speech and written language
- Which
form of communication includes emails and reports?
- a)
Non-verbal communication
- b)
Written communication
- c)
Verbal communication
- Answer:
b) Written communication
- What is
the primary purpose of non-verbal communication in business?
- a) To
confuse the audience
- b) To
complement and enhance verbal communication
- c) To
reduce the clarity of the message
- Answer:
b) To complement and enhance verbal communication
- Which
communication channel is most effective for detailed, formal information?
- a)
Verbal communication
- b)
Written communication
- c)
Non-verbal communication
- Answer:
b) Written communication
- What is
an example of formal business communication?
- a)
Casual chat between colleagues
- b) A
business report or email
- c)
Informal discussion in the breakroom
- Answer:
b) A business report or email
- Why is
transparency important in business communication?
- a) It
helps in hiding mistakes
- b) It
fosters trust and accountability
- c) It
increases confusion
- Answer:
b) It fosters trust and accountability
- What is
an essential quality for communication within organizations?
- a)
Dishonesty
- b)
Clarity and efficiency
- c)
Secrecy
- Answer:
b) Clarity and efficiency
- Which
of the following is NOT an effective communication technique?
- a)
Using jargon that only experts understand
- b)
Simplifying complex information for the audience
- c)
Organizing the message logically
- Answer:
a) Using jargon that only experts understand
- What
does the term "communication barrier" refer to?
- a) A
method of enhancing communication
- b) Any
factor that hinders the effective transmission of a message
- c) A
tool used to send messages
- Answer:
b) Any factor that hinders the effective transmission of a message
- What
role does feedback play in communication?
- a) It
helps in understanding the effectiveness of the communication
- b) It
disrupts communication
- c) It
is not important in business communication
- Answer:
a) It helps in understanding the effectiveness of the communication
- Which
of the following is true about written communication?
- a) It
is always informal
- b) It
is useful for providing detailed information and documentation
- c) It
is not suitable for professional environments
- Answer:
b) It is useful for providing detailed information and documentation
- Which
of the following factors contributes to effective business communication?
- a)
Overloading the audience with information
- b)
Ensuring the message is clear and concise
- c)
Using overly complex language
- Answer:
b) Ensuring the message is clear and concise
- What is
an example of non-verbal communication in a business environment?
- a)
Writing a report
- b)
Speaking on the phone
- c)
Gestures or body language during a meeting
- Answer:
c) Gestures or body language during a meeting
- Why is
the role of language significant in business communication?
- a) It
has no impact on communication
- b) It
helps convey ideas and information clearly
- c) It
causes confusion
- Answer:
b) It helps convey ideas and information clearly
- What is
the effect of using biased language in business communication?
- a) It
promotes inclusivity
- b) It
can offend and marginalize individuals
- c) It
has no effect
- Answer:
b) It can offend and marginalize individuals
- Which
of the following is the primary objective of communication in business?
- a) To
entertain the audience
- b) To
transmit information clearly and accurately
- c) To
confuse the audience
- Answer:
b) To transmit information clearly and accurately
- What
does effective communication lead to in a business context?
- a)
Increased confusion
- b)
Increased productivity and better relationships
- c)
Reduced decision-making
- Answer:
b) Increased productivity and better relationships
- Which
of the following is crucial for ensuring effective written communication
in business?
- a)
Using technical jargon
- b)
Proofreading and editing
- c)
Ignoring grammar and structure
- Answer:
b) Proofreading and editing
- How can
businesses ensure that their communication with customers is effective?
- a) By
using technical language that customers may not understand
- b) By
being clear, polite, and responsive
- c) By
ignoring customer feedback
- Answer:
b) By being clear, polite, and responsive
- What
does the "feedback" in communication help determine?
- a) The
quality of the message
- b)
Whether the message was misunderstood or clear
- c) The
amount of information in the message
- Answer:
b) Whether the message was misunderstood or clear
- Which
of the following best describes the role of communication in
decision-making?
- a) It
slows down decision-making
- b) It
provides necessary information for informed decisions
- c) It
has no effect on decision-making
- Answer:
b) It provides necessary information for informed decisions
- Which
of the following is a common barrier to effective business communication?
- a)
Clear message and feedback
- b)
Noise or physical distractions
- c)
Active listening
Answer: b) Noise or physical distractions
47. Which of the
following should be avoided in professional business communication?
o
a) Simple and direct language
o
b) Overuse of technical terms or jargon
o
c) Respectful tone
o
Answer: b) Overuse of technical terms or jargon
48. Why is
active listening important in business communication?
o
a) To understand and respond effectively to the message
o
b) To ignore the speaker’s message
o
c) To interrupt the speaker frequently
o
Answer: a) To understand and respond effectively to
the message
49. What is the
primary benefit of using concise language in business communication?
o
a) It saves time and enhances understanding
o
b) It confuses the audience
o
c) It makes the message unclear
o
Answer: a) It saves time and enhances understanding
50. What is the
goal of proofreading business communication?
o
a) To add irrelevant details
o
b) To ensure the message is clear, accurate, and
professional
o
c) To make the message longer
o
Answer: b) To ensure the message is clear,
accurate, and professional
We will continue topics like effective communication and miscommunication from next post/classes. ...
0 Comments
Please do not post any spam link here